Privacy Policy

Last updated: 10 Sep 2025

1. Introduction

Welcome to NovaGreenWorld (“NGW”). We value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you interact with our website and services.

2. Information We Collect

We may collect the following information when you visit our website or interact with us:

Name, email address, and phone number (e.g., when you contact us or sign up for our newsletter)
Information you provide via WhatsApp when inquiring about products
Website usage data through cookies, Meta Pixel, and Google Analytics

3. How We Use Your Information

We use your information to:

Respond to your inquiries and provide customer support
Send newsletters, updates, and promotions (if you have subscribed)
Improve our website performance and marketing through analytics

4. Cookies & Tracking

Our website uses cookies, Meta Pixel, and Google Analytics to understand visitor behavior and improve user experience. You may disable cookies in your browser settings, but some features of the site may not function properly.

5. Data Protection

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no online transmission or storage system is 100% secure, and we cannot guarantee absolute security.

6. Third-Party Disclosure

We do not sell or trade your personal information. Data may be shared with trusted service providers (such as newsletter platforms, analytics tools, and advertising platforms) solely for business purposes.

7. Your Rights

You may request to:

Access or correct your personal information
Unsubscribe from newsletters at any time
Request deletion of your data, subject to legal or business requirements

8. Contact Us

If you have questions about this Privacy Policy, please contact us:

📧 Email: connect@novagreen.world
📞 Tel: +6014 852 8626